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Travel Update2021-12-30T09:32:57-07:00

Eagle County Public Health Order

December 22, 2021

Effective immediately, Eagle County is requiring masks in all indoor spaces. There are no current gathering, capacity restrictions, or physical distancing guidelines. Federal regulations also require masks when using public transportation, which includes ECO Transit and the Eagle County Regional Airport. Residents and guests are reminded that the county is still subject to any other statewide and federal public health regulations in place.

Visit EagleCounty.us for the latest county guidelines.

Vail Resorts Mountain Policies

Winter 2021/2022

NO RESERVATION NEEDED There is no mountain reservation system this season and lifts and gondolas at load at normal capacity, optimizing
guest movement around our resorts.

FACE COVERINGS will be required in indoor settings, including in our gondolas, restaurants, lodging properties, restrooms, retail and rental locations, and on buses. Face coverings will not be required outdoors or on chairlifts, but are required in gondolas. Your face covering must remain on for the entire gondola ride, so please refrain from eating and drinking in the gondola.

ON MOUNTAIN DINING Guests ages 12 and over will be required to show proof of COVID-19 vaccination to dine at indoor, on-mountain quick-service (cafeteria-style) restaurants. Guests will be required to book a reservation to eat at many of the on-mountain restaurants using the
Time to Dine reservation service.

For more information, click here.

Our Approach to Cleanliness

Our in-house, professionally trained housekeeping teams are well versed in the highest standards of cleaning. Our housekeeping organization monitors industry best practices and provides ongoing training in the latest techniques to ensure the highest standard of cleanliness with products and processes that are effective.

  • Employees: East West Hospitality has mandated all employees be vaccinated as of November 22, 2021.

  • Products Effectiveness: When cleaning both common areas and residences, our housekeepers use high-quality products.

  • Surface Areas: High-touch surfaces are being cleaned with increased frequency. These include elevator buttons and panels, door handles, remote controls or touch screens, countertops, and shared lobby spaces.

  • Common Areas: Our team is rearranging furniture in gathering spaces to promote social distancing between groups of travelers. Aesthetic items in our lobbies, such as decorative pillows on furniture may have gone away in favor of a cleaner environment.

  • Guest Rooms: Each residence undergoes our rigorous multi-point inspection process to ensure consistency in the procedure. In our residences, you may see that throw-pillows and accent pillows have been removed. We have changed to triple sheeting or all-white duvet covers which will be removed and washed between each stay.

Housekeeping Polices & Rates subject to change at any time.

Housekeeping Services Available

Book with Confidence

Cancellation and deposit policies:

  • SPRING, SUMMER & FALL: April 16 – November 19

    5% deposit of total lodging is due at the time of booking and is non-refundable. Final payment is due 48 hours prior to arrival at which time the entire stay is non-refundable.

  • WINTER 2021/2022: November 20 – April 15

    5% deposit is due at the time of booking and is non-refundable. The final payment is due 14 days prior to arrival at which time the entire stay is non-refundable.
    If a booking includes any nights between December 20, and January 1 – the final payment is due 30 days prior to arrival date at which time the entire stay is non-refundable, regardless of the arrival date.

  • *HOLIDAY SEASON: December 20 – January 1

    5% deposit is due at the time of booking and is non-refundable. Final payment is due 30 days prior to arrival at which time the entire stay is non-refundable. If a booking includes any nights between December 20 and January 1 – the final payment is due 30 days prior to arrival date at which time the entire stay is non-refundable, regardless of the arrival date.